Microsoft 365 Outage: What Happened and How It Impacted Users Worldwide on November 25, 2024



On November 25, 2024, Microsoft 365 services, including Outlook and Teams, experienced a significant outage, disrupting email and calendar functionalities for users across Europe and the United States. The issue began around 7:30 AM UK time, with over 800 reports at its peak on Downdetector.co.uk.

The Scottish Sun

Users attempting to access Outlook encountered error messages stating, "Your request can't be completed right now." Similarly, functionalities within Microsoft Teams' calendar were affected. Microsoft acknowledged the issue, stating, "We're investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar."

The Scottish Sun

By mid-morning, reports of issues in the UK had decreased to fewer than 400, indicating progress toward resolution. However, users in the US began reporting similar problems, suggesting the outage's impact was shifting geographically.

The Scottish Sun

This incident follows a previous Microsoft outage in July 2024, which was attributed to a third-party software update from cybersecurity company CrowdStrike. The July outage caused global disruptions, affecting various services and industries.

The Sun

For real-time updates on service status, users can refer to Microsoft's official Service Status page.

Office Portal

Microsoft 365 Outage Affects Users Globally
FaviconThe Sun
'We're investigating' - Hundreds of Irish workers impacted over Microsoft 365 outage as staff can't access emails
Today
'We're investigating' - Hundreds of Irish workers impacted over Microsoft 365 outage as staff can't access emails
FaviconThe Scottish Sun
Microsoft 365 down UPDATES: Crash leaves thousands without access to their emails
Today
Microsoft 365 down UPDATES: Crash leaves thousands without access to their emails
FaviconThe Sun
Microsoft 365 down UPDATES: Crash leaves thousands without access to their emails
Today
Microsoft 365 down UPDATES: Crash leaves thousands without access to their emails

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